Your information, handled with clarity and care.

1. Who We Are

AlisonPrime is a fitness, wellness, performance, and member education brand. Through this website, AlisonPrime may offer memberships, digital courses, live training, free assessment flows, support services, and related customer communications.

Website operator: Alison Prime LLC
Business address: 1720 MAIN ST MILES CITY, MT 59301
Formation date: January 15, 2024
Contact email: support@alisonprime.com
Contact phone: +1 (323) 916 5612

2. Information We Collect

We may collect personal information that you provide directly to us, information collected automatically when you use the website, and information received through service providers that help us operate the business.

• Identity and contact information, such as your name, email address, phone number, and account details.
• Membership and account information, such as login details, course access, membership status, and support history.
• Assessment and inquiry information, such as details submitted through a free assessment form, support request, or contact form.
• Transaction-related information, such as purchase records, billing status, payment confirmations, refunds, and order history.
• Technical and usage information, such as IP address, browser type, device information, pages visited, session activity, and basic analytics data.

3. How We Use Information

We use personal information to operate AlisonPrime, deliver services, manage memberships, support customers, and maintain a secure and reliable platform.

• To create and manage member accounts.
• To deliver memberships, courses, live training access, and related digital services.
• To respond to support requests, account issues, and customer inquiries.
• To process purchases, manage billing records, and maintain transaction history.
• To send service-related messages, confirmations, login links, support updates, and operational notices.
• To improve website functionality, user experience, performance, and security.
• To detect, prevent, investigate, and address fraud, abuse, chargebacks, unauthorized activity, or misuse of the platform.
• To comply with legal, tax, accounting, regulatory, and payment-related obligations.

4. Payments and Billing Information

Payments may be processed by third-party payment processors, payment gateways, merchant service providers, and related financial partners. AlisonPrime does not store full payment card numbers, full card security codes, or full sensitive authentication data on its own servers unless expressly required for a lawful and secure purpose.

Transaction-related information may be shared with payment processors, banks, merchant acquiring partners, fraud prevention tools, and payment service providers only as necessary to process transactions, verify payments, prevent fraud, manage disputes and chargebacks, issue refunds, and satisfy legal or financial compliance requirements.

5. How We Share Information

We do not sell personal information. We share personal information only where reasonably necessary to operate the business, provide requested services, process transactions, protect the platform, or comply with applicable law.

• Payment processors, payment gateways, merchant service providers, fraud prevention vendors, and banking-related service providers.
• Website hosting providers, analytics providers, email delivery services, software providers, and customer support tools.
• Professional advisers such as accountants, auditors, legal counsel, or compliance advisers where reasonably necessary.
• Law enforcement, regulators, courts, card networks, or other authorities when required by law, legal process, dispute handling, or compliance obligations.
• A buyer, successor, or affiliate in connection with a merger, acquisition, financing, restructuring, or sale of business assets, subject to appropriate confidentiality protections.

6. Cookies, Analytics, and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to support secure login, remember preferences, improve website performance, understand how visitors use the site, measure engagement, and maintain a better member experience.

7. Data Security

AlisonPrime uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. Access to information is limited where appropriate, and we rely on service providers that support secure business operations.

No platform or transmission method can be guaranteed to be completely secure, but we take security, privacy, and payment-related data protection seriously.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, support payment reviews, and comply with legal, accounting, tax, and regulatory obligations.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, or limitation of certain uses of your information.

You may also opt out of non-essential marketing communications by using the unsubscribe function in those messages or by contacting us directly.

10. Children’s Privacy

AlisonPrime is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has submitted personal information through the site, please contact us so we can review and address the matter.

11. Third-Party Services and Links

This website may contain links to third-party websites, embedded tools, software services, or external platforms. When you interact with those services, their own privacy policies and terms may apply. AlisonPrime is not responsible for the privacy practices of third parties that it does not control.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in website operations, memberships, services, legal requirements, payment processes, or business practices. Any updated version will be posted on this page.

13. Contact Us

If you have questions about this Privacy Policy, your data, support-related privacy issues, or billing-related privacy matters, please contact:

Alison Prime LLC
1720 MAIN ST MILES CITY, MT 59301
support@alisonprime.com
+1 (323) 916 5612